{"id":14,"date":"2026-07-21T10:42:50","date_gmt":"2026-07-21T10:42:50","guid":{"rendered":"https:\/\/talkradiocourse.ie\/?nbba_course=dealing-with-unpredictable-callers"},"modified":"2026-07-21T10:42:50","modified_gmt":"2026-07-21T10:42:50","slug":"dealing-with-unpredictable-callers","status":"publish","type":"nbba_course","link":"https:\/\/talkradiocourse.ie\/?nbba_course=dealing-with-unpredictable-callers","title":{"rendered":"Dealing With Unpredictable Callers"},"content":{"rendered":"<p>Live callers can be brilliant, emotional, funny, angry, unpredictable and sometimes completely impossible to control. This course teaches you how to manage real people in real time, keep your programme moving and protect the tone of your show while still allowing callers to be honest, passionate and spontaneous.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Manage real people in real time and keep control of a live phone in without killing the energy of the show.<\/p>\n","protected":false},"featured_media":0,"menu_order":2,"template":"","class_list":["post-14","nbba_course","type-nbba_course","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/talkradiocourse.ie\/index.php?rest_route=\/wp\/v2\/nbba_course\/14","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/talkradiocourse.ie\/index.php?rest_route=\/wp\/v2\/nbba_course"}],"about":[{"href":"https:\/\/talkradiocourse.ie\/index.php?rest_route=\/wp\/v2\/types\/nbba_course"}],"wp:attachment":[{"href":"https:\/\/talkradiocourse.ie\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=14"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}